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Information Services: Transitioning staff from on campus to remote working and more art by Helen MacDonough

Information Services: Transitioning staff from on campus to remote working, 2021

Throughout the COVID-19 crisis Information Services (IS) worked tirelessly as a team supporting both academic and professional services as we transitioned from on campus to remote working. These slides take you through our journey as we assisted staff members in the move from on campus to remote working, subsequently supporting learning and teaching at Edinburgh Napier University.

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Information Services (IS) is responsible for Edinburgh Napier University’s IT and Library services.

The department is divided into 5 teams:

• Applications Systems Group
• Business Improvement
• Infrastructure & Operations
• Library Services
• Projects & Programmes

We achieved reaccreditation of the Customer Service Excellence (CSE) standard in February 2021.



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